FAQ
What are pallet fees?
Solar panels come in a pallet, wrapped in cardboard, stacked vertically. When the straps are cut, the stack can fall over and cannot be left standing this way. So usually breaking down a pallet requires at least two employees time. Often each panel left over from a small order requires taking all the remaining panels, and laying them flat on another pallet. As you can imagine, this would be a lot of work for a 1 or 2 panel order, taking around a half hour for those two employees. Add to that the fact that if the buyer requests a pallet (for even 1 panel), the wholesaler will provide that, and then needs to strap the order to the pallet, and shrink wrap it or cover in cardboard. So they need to pay to have new pallets made for these requests, and have them stacked in an area of the warehouse taking up valuable storage space. For small orders, these costs almost always exceed the margin made on small sales. So to cover this, the wholesaler has instituted a pallet fee. Here at Sky Power, we unfortunately need to pass this on. This isn't our fee, and we don't mark it up. We do however cover some, and then all of this fee at the 10 or 16+ panel purchase level.
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